Privacy Policy and California Privacy Notice

Scope and who we are

This notice applies to personal information handled through ITperfection.com, website contact requests, consultations, business communications, and related marketing activities operated by IT Perfection. It does not replace privacy terms in a signed client agreement, business associate agreement, data processing addendum, or other controlling contract.

Information we may collect

Information you provide

• Identifiers and contact details such as name, business email, phone number, company, and job role.
• Professional or business information included in a request for managed IT, Microsoft 365, Azure, endpoint, backup, server, network, or consulting support.
• Message content, appointment preferences, and information you voluntarily provide in a form, email, call, or meeting.

Information collected automatically

Our website and service providers may collect IP address, device and browser information, approximate location derived from IP, referring page, pages viewed, interactions, advertising identifiers, and similar internet activity through cookies, tags, pixels, local storage, and comparable technologies.

Sources

Sources may include you, your organization, website technologies, analytics and advertising providers, identity providers, hosting and security providers, referrals, and publicly available business information.

Why we use information

• Respond to requests, schedule consultations, provide quotes, and communicate about services.
• Deliver and improve managed IT and consulting services under an applicable agreement.
• Operate, secure, troubleshoot, measure, and improve the website.
• Understand campaign performance and, where permitted, provide or measure relevant advertising.
• Detect misuse, protect systems, maintain records, enforce terms, and satisfy legal obligations.

How information may be disclosed

We may disclose information to hosting, security, analytics, advertising, communications, scheduling, identity, professional-adviser, and other service providers supporting our operations. Depending on configuration and law, analytics or advertising activity may be considered a “sale,” “sharing,” or targeted advertising even when no money changes hands. We may also disclose information for legal compliance, safety, business transactions, or with your direction.

Website technologies may include Google Tag Manager and Google advertising services, Microsoft Advertising Universal Event Tracking, Google Identity components, and GoDaddy hosting or traffic measurement. The exact mix can change as services are configured or retired. Review the Cookie and Tracking Notice to manage available preferences.

Retention and security

We retain personal information for the period reasonably necessary for the stated purposes, client and legal obligations, dispute resolution, security, and recordkeeping. Retention varies by record type and relationship. We use administrative, technical, and physical safeguards designed to protect information, but no transmission or storage method can be guaranteed completely secure. Do not submit passwords, authentication secrets, protected health information, payment-card data, or other sensitive regulated information through a general website form.

California privacy rights

If California privacy law applies to a particular interaction, a California resident may have rights to know or access categories and specific pieces of personal information, delete information, correct inaccurate information, receive information about disclosures, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal service without unlawful discrimination. Exceptions and verification requirements may apply.

Submit a request through our contact page and identify it as “California Privacy Request.” We may need to verify identity and authority. An authorized agent may submit a request where permitted, subject to appropriate verification.

To express cookie and advertising choices, visit Cookie and Privacy Preferences. Where supported, the site is configured to respect choices through its consent-management tools and may recognize browser-level Global Privacy Control signals.

Official resources: California Attorney General CCPA guidance and the California Privacy Protection Agency.

Children, external sites, and updates

The site is intended for business audiences and is not directed to children under 13. Third-party services are governed by their own notices. We may update this notice as practices, services, or laws change; the effective date identifies the current version.